Conflict Resolution in Human Resource Management

What is Conflict Resolution ? Conflict resolution is the process of addressing and resolving disputes or disagreements between individuals or groups in a constructive and peaceful manner. Conflicts can arise in various settings, including the workplace, relationships, community, or any situation where people with differing interests, values, or opinions interact. The goal of conflict resolution is to find a solution that is acceptable to all parties involved, fostering better relationships and preventing further escalation of the disagreement. Importance of Conflict Resolution Conflict Resolution Strategies Different people use different methods to resolve conflict, depending on their personalities and preferences. The five most common strategies, known as the (Kenneth) Thomas-(Ralph) Kilmann model, used to resolve conflicts in the workplace include. 1. Avoiding This method involves simply ignoring that there may be a conflict. People tend to avoid conflict when they do...